Logistics Coordinator

Department: Sales & Marketing

Job Location: 1330 Piccard Drive, Rockville, MD 20850

Position Type: Full time (initial contract is 1 year as a probation period and

Deadline: Open until filled

Job Summary:

Under general supervision, performs a variety tasks to provide support for Sales & Marketing team.

Logistics Assistant provides administrative support to all levels. The responsibilities may include high-level administrative tasks and customer service tasks.

Job Duties:

  • Responsible for delivery of inbound and outbound products.
  • Coordinate deliveries ensuring that our client’s delivery times are met.
  • Monitoring and reporting any carrier issues including accidents, safety concerns, or late deliveries.
  • Maintain an adequate delivery staff of Independent Contractors to facilitate deliveries.
  • Analyze delivery costs and customer ordering patterns, request quotes from carriers, assign couriers to routes, handle customer complaints, and investigate any issues: prepare reports for client and company management.
  • Meet with client to review service levels and when necessary quickly implement corrective actions.
  • Accomplishes department and organization mission by completing related results as needed.


  • Associate degree or higher in the biological sciences or business/communications
  • Excellent Communicator, both verbal and written
  • Strong organizational skills and the ability to handle multiple deadlines
  • Intense attention to detail with accuracy and consistency
  • Moderate computer and software skills for basic data entry
  • Ability to speak/write Korean a plus

Please send CV and a Cover letter to hr@macrogenusa.com with the appropriate title in the subject line.